WagaByte
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Keeping Your IT on a Leash

Monitored, patched, secured and backed up, so your systems behave themselves and never run off with your working day. Friendly managed IT support for small businesses across Bournemouth, Poole and Christchurch.

485★ Reviews on Google
WagaByte IT support

Who We Are

Experience You Can Actually Lean On

WagaByte is the IT arm of Ben Web Design, a Dorset business that has been building, hosting and supporting websites and email for years. We already look after the tech behind more than 55 businesses, so managed IT was the natural next step.

Day in, day out we work across Microsoft 365, cloud platforms, security tooling and business networks. That means when something breaks, chances are we have seen it before and already know the fix.

  • 55+ businesses already trust us with their tech
  • Microsoft 365, IONOS and cloud specialists
  • Real world enterprise IT experience, applied to small business
  • One friendly team, not a faceless call centre
The WagaByte workspace

Fast, Measured, Accountable

We track our support performance so you do not have to take our word for it.

2 min

Average fix time for common issues

15 min

Average first response

95%

Issues resolved remotely

Same day

On site visits when needed

Call, Email, Remote

Reach us whichever way suits you, and we can securely jump on your screen in seconds.

Real Humans

A friendly local team who know your setup by name, not a call centre reading a script.

Plain English

Clear answers with zero jargon and zero eye rolling, however small the question.

Figures based on our support desk averages over the last 12 months.

What Our Clients Say

Genuine 5 star Google reviews from businesses we already look after through Ben Web Design.

Ben has been an incredible help with all our IT needs in the office. He's not only knowledgeable and efficient, but also patient and approachable, making even complex tech issues feel manageable. His quick response times and practical solutions have made a noticeable difference in keeping our work running smoothly. Highly recommend his services to anyone looking for reliable IT support!

A

Archinie Quiceno

Google review

We've worked with Ben for some time now and have consistently been impressed with the level of support he provides. He upgraded our website to give us much greater control over managing content and publishing blog posts, making it much easier for our team to keep everything updated. He also takes care of daily backups, maintenance, and any small fixes that arise, ensuring everything runs smoothly in the background. Reliable and knowledgeable, we would happily recommend Ben to any business looking for a dependable web developer.

F

Fulcrum

Google review

Ben has been brilliant from start to finish. They built our website, host it, manage updates and recently moved everything to a new domain host without any disruption to our business. They explain things clearly, respond quickly and always go the extra mile to help. It's reassuring to have someone we can trust with all the technical aspects of our online presence. We wouldn't hesitate to recommend them to anyone needing a skilled and dependable web developer.

W

Wessex Building

Google review

I had a fantastic experience with Ben, he made our email signatures and they look amazing! Nothing was ever too much trouble and Ben was always on hand to make any changes to make sure the finished product was perfect. Great service and would highly recommend. Thanks Ben!

J

Jack Holland

Google review

Very friendly & helpful with talking me through the process, as I am a dinosaur when it comes to any IT or tech! Helped create a domain name and creating business cards also sending them off and getting them printed. This was done within a matter of days. I couldn't be more grateful. Thank you so much Ben, one very happy customer.

H

Hannah Barnaby

Google review

Google Business ProfileVerified reviews from our Google listing

Not Sure What You Need Yet?

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Contact

Let's Talk IT

Tell us a little about your business and we will come back to you within one working day.